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Communication That Gets Results



"My daughter is very stubborn and does not listen to my instructions," a parent complained to me in one of my workshops. Another complaint came from a spouse: "My husband is just not interested in me and in what I have to say."

We usually tend to make up our mind about the qualities of the person with whom we are communicating, even if it is a person we have never seen before. We do this even more when it's someone close to us and we're certain that we know everything there's to know about him or her. We communicate from a perspective of judgments like, "He's not interested," "She's stubborn," "He's not smart," "She's not capable," and so on. Our communication is thereby affected by our perspective, whether we realize it or not. The person listening to us will inevitably receive a message that is affected by our judgment of them. Thus, if you believe your husband is not listening to you, the message he will receive is that your communication is not interesting. If you believe your daughter is stubborn, the message she will receive is, "I don't need to carry out my parent's request."

Real change can only happen if we are prepared to give up our old set of beliefs about the other person. It may well be that, in the past, your daughter had behaved in an obstinate manner, or your husband gave you reason to think that he was not interested in what you have to say, and that ever since then you have been operating out of that paradigm, never budging from your old perspective.

"Give them a new chance," I said. "Throw away your old beliefs. Start talking to your daughter as if she will obey you. Believe it with all your heart and soul. Most importantly, do not look for evidence to support your old way of thinking. Instead, allow yourself to see signs on cooperation and good communication."

If you're skeptical about the effectiveness of this approach, try it for one week. For seven days, communicate with your child out of a space of no labels and no prejudgments. You will see your relationship reach new heights.

Try it, it works!


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By Yaakov Lieder   More articles...  |   RSS Listing of Newest Articles by this Author

Rabbi Yaakov Lieder has served as a teacher, principal and in a variety of other educational positions for more than 30 years in Israel, the US, and Sydney, Australia. He is the founder and director of the Support Centre to aid families struggling with relationship and child-rearing issues. Click here for more articles by Rabbi Lieder.

About the artist: Sarah Kranz has been illustrating magazines, webzines and books (including five children's books) since graduating from the Istituto Europeo di Design, Milan, in 1996. Her clients have included The New York Times and Money Marketing Magazine of London


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Reader Comments
Latest Comments:
Posted: July 4, 2008
Agree!
Good communication is the channel by which to resolve conflicts if one is not suffering from ego conflict. Good communication reduces prejudism, marital problems, parental dilemmas, and societal disintegration.

Good communication with G-d brings peace, oneness, and healing.

Even though you are a shy or an angry person, get into the habit of good communication that will eventually benefit you and others.
Posted By Elizabeth
via chabadofbakersfield.com

Posted: July 4, 2008
Manament
Good communication brings successful results.
Posted By john, LA, 5975

Posted: Dec 26, 2007
What to believe?
I too appreciated the wisdom in this article and I have found it to be a very good method to do what Rabbi Lieder says. Even when I know the other person has unfriendly agendas, I have often found that acting as if they are being friendly can lead to a pleasant encounter.

I would like to hear what Rabbi Lieder has to say about forming a correct opinion about the other person as this can be important even if we don't let that dictate how we behave.
Posted By Anonymous



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By Yaakov Lieder
From Nothing To Everything
I'm Here Because I Care
Ownership & Responsibility
Making Time
Teamwork Parenting
Tell Me What's Wrong
Three Rolls and a Bagel
Communication That Gets Results
Believe like a Child
Excuses
The Sales Technique
Four Listening Rules
Adopt a Bubbe
Help! My Kids Are Fighting!
Three Parenting Hints
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